Privacy Policy

BazyGo-FaceBook App – Privacy Policy

Effective Date: 10-07-2025

1. Introduction

Welcome to BazyGo. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect data when you use our Facebook app to manage Messenger and Instagram messages via AI.

2. Information We Collect

We collect the following information when you connect your Facebook or Instagram account to our app:

  • Facebook Page ID and Instagram Account ID
  • Page Access Tokens
  • Message content from Messenger and Instagram (for processing via AI)
  • Sender IDs, timestamps, and conversation metadata
  • User interactions with our platform

We do not collect or store passwords or sensitive personal information.

3. How We Use Your Information

We use the collected data to:

  • Allow our AI system to read and respond to messages on your behalf
  • Help you manage and organize customer communication efficiently
  • Improve the quality and performance of our AI response system
  • Provide technical support and troubleshoot issues

4. How We Share Your Information

We do not sell your data. We may share your information only with:

  • Facebook and Instagram APIs as required to perform app functions
  • Trusted third-party services (e.g., AI processing, analytics) under strict confidentiality agreements
  • Law enforcement or regulatory authorities if required by law

5. Data Retention

We retain message data only as long as necessary for processing and providing the service, typically not longer than 120 days. After that, data is securely deleted.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct or delete data
  • Withdraw consent for data processing
  • File a complaint with a data protection authority

To exercise these rights, contact us using the details below.

7. Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

9. Contact Us

If you have questions or concerns about this policy, please contact:

BazyTrack – MOSECO Group
Email: socialmedia@bazytrack.com.jo
Website: https://www.bazytrack.com